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	NEQC CONFERENCE				THE 55TH NORTH EAST QUALITY CONFERENCE
	PAST CONFERENCES: 58th Conference Conference Brochure Conference Program Information Keynote Speakers Pre & Post Conference Seminars Previous Attendee Comments Previous Corporate Participants 57th Conference Conference Program Details Keynote Speakers Pre & Post Conference Seminars Conference Photos 56th Conference Conference Photos Conference Program Keynote Speakers Pre & Post Conference Seminars 55th Conference Conference Photos Conference Program Keynote Speakers Pre & Post Conference Seminars 54th Conference Attendees Comments Conference Photos Conference Program				55th Conference was a great success! DR. GERRY ZIMMERMAN Oct 20 Morning - Keynote Speaker "A Journey for Improvement and Innovation in a New Millennium" This talk will describe how the Raytheon Company transformed from a group of industry competitors into a Mission System Integration Company. Several years ago, Raytheon joined its competition in a sweeping acquisition of the major government, aerospace and defense portions of Hughes, Texas Instruments, E-Systems, along with smaller acquisitions such as a portion of Allied Signal. To make the newly formed company successful, Raytheon leaders needed to enable a significant and sustainable change to its culture, while still maintaining technological leadership and competitive edge. Raytheon found all of this in their newly developed Raytheon Six Sigma program. Unlike historical Six Sigma, which measures the variability in a unit of work/process in an effort to drive to zero defects, Raytheon Six Sigma is an integrated business strategy that involves every employee, customer and supplier in an effort to design and monitor every day business activities in ways that minimize waste while ensuring customer success. The focus is on the value stream, and assuring that R6Sigma touches EVERYTHING. The talk will culminate with how this improvement strategy, teamed with classical six sigma, quality management systems, customer focused marketing and integrated supply chain allowed Raytheon to move its acquired parts into an Integrated One Company solution. Biography: Gerry Zimmerman is vice president of Quality for Raytheon Company. She has been in the aerospace industry for over 27 years and has held key positions in Software Engineering, Program Management, Quality, Systems Engineering, Proposal Development and Human Resources. At Raytheon, Ms. Zimmerman is responsible for ISO 9001 and AS 9100 implementation and is the Raytheon ISO Management Representative. Other areas of responsibility include Mission Assurance, product quality and process improvement initiatives; hardware and software quality engineering; quality control; metrology/ calibration; internal audits; statistical process control and supplier surveillance. She is an active participant in the Aerospace Industry Association's Technical Operations Council and Quality Steering Group and the American Society for Quality's Aerospace and Defense Board. Ms. Zimmerman has an MBA from the University of Connecticut, and holds a Senior Professional Certificate in Computer Science. She is a certified Quality Analyst at the Quality Assurance Institute and is a member of the IEEE and the IEEE Computer Society, where she plays an active role in the Software Engineering Standards Subcommittee.

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