|
DATE
|
KEYNOTE SPEAKER
|
TOPIC
|
|
Oct.
14, 2008
|
Forrest W. Breyfogle III
ASQ Fellow and Founder & CEO,
Smarter Solutions, Inc.
|
Why Go Beyond Lean Six Sigma and the Balanced
Scorecard?
|
|
Oct.
14, 2008
|
Ms. Daniela Garcia
Area Director- Quality
& Productivity, Ritz Carlton
|
Performance Excellence at
Ritz Carlton, Malcolm Baldrige Award Winner
Corporation
|
|
Oct.
15, 2008
|
Michael R. Fanning President,
MML Investor Services & COO- US Insurance Group
MassMutual
Financial
|
Customer-Focused Continuous Improvement Journey Using
People & Processes
|
|
Oct.
15, 2008
|
Chris J. Bujak
Global
Director, Air Products
|
True Transformation: What Does It Deliver? What
Does It Demand?
|
