7:30 - 8:00

 REGISTRATION - REFRESHMENTS - EXHIBIT HALL

 8:00 – 9:00

 KEYNOTE SPEAKER – John Bergeron, Director Whole Life Engineering Directorate – Raytheon Companys 
 TOPIC: Quality, Reliability & Risk Management During Product Life Cycle

 9:00 – 9:10

 BREAK - EXHIBIT HALL

 Track

TRACK 1

MANAGEMENT SYSTEM

TRACK 2

PEOPLE

TRACK 3

MEDICAL

TRACK 4

SOFTWARE

9:15- 10:15

11A Jim August, Director of Quality Management, American Biltrite Inc. Barbara August, Literacy Staff Developer, Livingston Public Schools

Improving the Effectiveness of Change Management Approaches

12A Rob Peck, Founder of Zestworks

Keeping All The Balls In The Air (How to Make a Living…& Still Have a Life!)

13A Dan O’ Leary, President of Ombu Enterprises, LLC

A Unified Approach to Complaints, Servicing, and FDA

14A Scott Davis, Director, Global Documentation Systems, Symmetricom

PLM Integration and Change Management – Technology, Chaos, Culture

10:20-11:20

11B Jim August, Director of Quality Management, American Biltrite Inc.

Critical and Creative Thinking: Getting “outside the box”

12B Wang Wilhelm, Managing Director at TransReg, LLC

Think Business Sustainability! Evolution of Sustainability Management from Quality Thinking

13B Liz Markewicz, Sr. Principal Engineer, Raytheon Company Don Restiano, Sr. Principal Engineer, Raytheon Company

Risk Management Pro-active Principles

14B Mona Lane, Sr. QA Project Manager, AETNA

Testing Center of Excellence (COE) – solving the dilemma of testing consistency

11:25-12:25

11C Sandy Liebesman, President; Sanford Quality Consulting, LLC

The Advantages of Linking Management Systems

12C Jay P. Patel & Larry Schworer, Consultants at Quality & Productivity Sol.

Making Improvements through Kaizen - Workshop

13C Steven Rakitin, President Software Quality Consulting Inc.

How Clinicians and Device Manufacturers Can Collaborate to Reduce Risk

14C Brian Le Suer, CEO of Zeenyx Software, INC. David Laroche, CTO of Zeenyx Software, INC.

Minimizing Maintenance in Test Automation

12:30- 2:30

 LUNCH & KEYNOTE SPEAKER:  Steve Wrenn, Vice President Corporate IT and Shared IT Services – CVS Caremark
 TOPIC:  Quality & Continuous Improvement in the Service Industry, Why it’s all About the “Outside” in.

2:35 - 3:35

11D Kenneth Rispoli, Sr. Principal Engineer, Materials Engineering, Raytheon Company Lee Gould, Sr. Electrical Engineer, Materials Engineering, Raytheon Company

Physics of Failure (PoF)- Tools and Methodologies

12D Bob King, CEO & Founder, GOAL/QPC

Integrating Innovation with the Voice of the Customer

13D Joe Azary, Manages the Quality & Regulatory Consulting Division at Orchid Design

CE Marking Medical Devices - Changes to the European Medical Device Directives

14D David Dwyer, Principal Software Engineer, BAE Systems

“Downs & Tractenberg” – Foundation for Software Reliability Engineering

3:40 -5:00

11E Jim Whitman – Sr. Consultant, Quality & Productivity Solutions, Inc.

Workshop: Gauge R & R Analysis

12E Tim King, Quality & Leadership Manager, Tupelo Group, LLC

Workshop: Delivering Quality Training Using Virtual Classroom Techniques

13E Jeff Boatman, Quality System Sr. SME, QPharma

FDA’s Quality System for Pharmaceutical Manufacturers Guidance

14E  Madhav S. Phadke, PhD, President Phadke Associates, Inc Kedar M, Phadke, Vice President, Phadke Associates, Inc

Utilizing Design of Experiments to Reduce Software Testing Cost in the Financial Services Information Technology (IT) Industries

 5:00 - 7:30

 RECEPTION, ENTERTAINMENT, AWARDS, AND $2000 worth of PRIZES; Host: Jay P. Patel, ASQ NEQC Chair  

7:30 - 8:00

 REFRESHMENTS - EXHIBIT HALL

8:00 – 9:00

 KEYNOTE SPEAKER – Larry Acquarulo, CEO - PolyMedex Discovery Group
 TOPIC: Quality & Performance Journey to Operational Excellence

9:00 – 9:10

 BREAK - EXHIBIT HALL

Track

TRACK 1

LEAN SIX SIGMA

TRACK 2

PROCESS

TRACK 3

MEDICAL

TRACK 4

RELIABILITY

9:15- 10:15

21A Steve Hodlin, Principal- Steven F. Hodlin & Associates

Lead With Lean, Follow with Six Sigma

22A Jack Reardon, Sr. Consultant, Quality & Productivity Solutions, Inc.

Transitioning to ISO 9001:2008 and Improvement

23A & 23B Jeff Boatman, Quality System Sr. SME, QPharma

FDA’s Incoming Bombshell- the new Process Validation guidance

24A Aaron DerMarderosian, Sr. Electrical Eng. II with honors, Materials Eng. Raytheon Company Kenneth P Rispoli, Sr. Principal Engineer, Materials Engineering, Raytheon Company

Detection & Prevention of counterfeit Commercial & Mil-grade Electronics

10:20-11:20

21B Jay Patel, President & CEO, Quality & Productivity Solutions, Inc.

Beyond Lean Six Sigma

22B Alex Elentukh- Sr. Engineering Program Manager, Computer Associates Corp.

Implementing Process Architecture

24B Harry Saraidaridis, Lead Reliability Engineer, iRobot

Service life estimation for electronic equipment

11:25-12:25

21C Dr. Philip J. Ramsey, Professor at University of New Hampshire & operates the North Haven Group

Visual Six Sigma: Making Data Analysis Lean

22C Angelo Scangas, President Quality Support Group, Inc.

Supply Chain Risk Management: A Delicate Balancing Act

23C Jay Patel, President & CEO, Quality & Productivity Solutions, Inc.

ISO 13485 Auditing & Improvement

24C James Perreira, Engineering Fellow, WLED, Raytheon Company Philip Bedard, Engineering Fellow, Raytheon Company

Benefits of Collaborative Approach to RAM and Supportability Modeling

12:30- 2:30

 LUNCH & KEYNOTE SPEAKER:  Bob Faw, Chief Ignition Officer - Matchbox Group
 TOPIC:  Language of Influence (Ignite, Inspire & Influence People)

2:35 - 3:35

21 D & 21 E – Jack Reardon, Sr. Consultant, Quality & Productivity Solutions, Inc.

Workshop: DOE

22D Bob Faw, Chief Ignition Officer, Matchbox Group

Workshop: Creating Passion for Change

23D Joe Azary, Manages the Quality & Regulatory Consulting Division at Orchid Design

Design Controls

24D Philip Scarff, Senior Reliability Engineer, Alcatel-Lucent

A New Approach to System-Availability

Analysis: An Integrated Hardware, Software, and Procedures Model

3:40 -5:00

22E Jason Krasowitz, Sr. Sales Rep., Minitab

What’s New in Minitab 16

23E Dan O’ Leary, President of Ombu Enterprises, LLC

Medical Device Production, Excel Spreadsheets, and Part 11 Compliance

24E David Cadge, Industry Lead-Electronics & Consumer Products, SIMULIA-Dassault Systemes
Mark Kerrigan, Sr Business Development Mgr. SIMULIA-Dassault Systemes

Workshop – “Simulation & Reliability Prediction Utilizing Simulia for Electronics”