55th Conference was a great success!
PERSONALITY TYPE, TEAM BUILDING AND PROCESS IMPROVEMENT: A NATURAL COMBINATION
Abstract
Key Words: Personality, Teambuilding, Relationships, Process
Why can't some teams function as well as others? There are many reasons that can slow a team's progress and effectiveness. Personality assessments of each member of the group and training can help team members see themselves and each other in a different light and can help break down any barriers or misconceptions. Follow up with teambuilding training by working together and learning each others strengths and weakness to help you achieve your goals. Finally, introduce them to process thinking. Processes are developed, followed and modified along the way to improve quality and productivity.
Our purpose is to show that by using personality type, teambuilding exercises and activities to help build strong and understanding relationships, this increases the chance of effective process change throughout the department and hopefully the organization. The 60 minute track session includes:
Integration of:
MBTI - personality type theory and brief preference breakdown
Teambuilding activities - why, where and when to use them
An explanation and sample of our CIP process
Team Expectations and Concerns
Team Roles and Responsibilities
Mandate
What is a process and understanding the current process
Use of process tools
Questions
Bios
Sandi Voogd is the Deputy Inspector General for Evaluations for the Office of Inspector General. The Tribal Nation owns and operates Foxwoods Resort Casino and employs approximately 12,000 team members. She possesses a Master of Science in Operations Management from Rensselaer Polytechnic Institute and Bachelor of Arts in Education from Eastern Washington University. Her specialties are change management, business process improvement, strategic planning and executive coaching. Sandi is also a certified Myers-Briggs Administrator and an instructor for the National Graduate School.
Sandi's expertise in lean business process management was gained at United Nuclear Industries Naval Products where she was the Quality Engineering Manger. As Director of Global Quality at Black & Decker, she was responsible for implementing business process systems at the corporate office and in manufacturing plants located in Singapore, China, and Asheboro, North Carolina. She also became a certified Kaizen facilitator.
Scott Crawford is the Evaluations Officer for the Office of Inspector General. The Tribal Nation owns and operates Foxwoods Resort Casino and employs approximately 12,000 team members. He holds a Bachelors of Science in Education from the University of Bridgeport and several certifications including, MBTI and Franklin Covey (7 Habits of Highly Effective People and FOCUS: Time Management). He brings over 20 years of experience in the areas of education, healthcare, hospitality, foodservice and training.
Scott specializes in building relationships and teambuilding, problem solving, process improvement, curriculum design, diversity, leadership development and individual and organizational change.
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