Back to Programs

Stopping the 'Six Sigma Data Shuffle' - How to put your best people on tasks that really matter, instead of massaging, scrubbing, manipulating data from here until next Sunday
Evan Miller, President & CEO
Hertzler Systems Inc.
2312 Eisenhower Dr. N., Goshen, IN 46526
ejmiller@hertzler.com

What is the ‘Six Sigma Data Shuffle’? Most quality initiatives - and especially Six Sigma - use data to drive business decisions. But most programs ignore the true cost of getting that data and expect highly compensated star performers to 'do whatever it takes' to get good data. Often the result is a suboptimized system that retards the quality initiative.

This presentation will put the ‘Six Sigma Data Shuffle’ under the microscope. We’ll explore the costs in dollars and time to get to the bottom of the frustration expressed by the President of one Six Sigma company: “I had these two high-powered and highly compensated engineers – really two of my best people – spending hours scrubbing data and building databases to get the information they needed for their projects."

We’ll examine one company's eight CTQs for a quality data system, and four alternatives they considered in meeting those requirements. Instead of quality efforts that starve because of a lack of good data, an effective quality data system helps build and increase momentum.

Presenter:

Evan Miller is President of Hertzler Systems, a computer software and consulting firm that provides painless, accurate data acquisition systems for Business Enterprise Improvement. Evan was first involved in Six Sigma with Motorola and its supply base in the late 1980s. He has used his knowledge, talent and insight to become one of the leaders in building data infrastructures for Six Sigma. Mr. Miller has delivered seminars and presentations to industry organizations such as Quality Expo Interational, American Society for Quality, International Society of Six Sigma Professionals and Society of Plastics Engineers, just to name a few.

Back to Programs