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Comparative Analysis of Several Quality Systems
Alex Elentukh, Principal
Software Process Multimedia, Inc
89 University Road; Brookline, MA, 02445
Elentukh@softpm.com

This presentation offers a comparative analysis of quality systems employed by several successful organizations. The paper is based on real life experiences and therefore discourages any specific theories and promotions. The principle of Let the Data Show is considered as bearing the most value. In a current after-internet-bubble environment, with a stiff competition among many strong organizations, to misuse a quality system for a dust-wear - is as deadly as any other wrong business decision. This paper is intended for Quality professionals looking for a direction while building and enhancing their quality systems.

Outline

1. What are the key processes? (includes case study)
2. Balance between requirements volatility and organizational maturity
3. How to arrive at a Ship Decision
4. Organization built on metrics
6. Bottom-up motivation strategy
7. Integrated defect removal
8. Common Audit Process

Presenter:

Alex Elentukh is Principal of Software Process Multimedia, Inc, www.softpm.com, consulting firm specializing in helping organizations with their process programs. During his 25 years career Alex held positions in several major corporations.

While serving as a QA Director at Intel, Alex led a team of test engineers. At Motorola Alex was part of QA group deploying the Six Sigma methodology. At Fidelity Systems Company Alex improved the organizational maturity using SEI CMM framework. Being an ISO Auditor Alex worked for Perry Johnston Registrar. Alex authored numerous papers on quality and reliability. He has been teaching at Northeastern and Boston Universities.

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