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NEQC CONFERENCE THE 56TH NORTH EAST QUALITY CONFERENCE
 
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Do Companies that Practice Continuous Improvements and Continuous Innovation
Outperform those that Practice Only One?

Mahesh Chandra, Associate Professor
mahesh.chandra@hofstra.edu
James P. Neeland, Professor
mktjpn@hofstra.edu
Hofstra University, Zarb School of Business
Hempstead, NY 11549

Innovation has been identified as key to the success of modern corporations. The success of companies such as Apple, Proctor and Gamble, and Toyota is a testament to the belief in continuous innovation.

Customers favor companies that can provide them with products that outperform competitor’s products, are on the cutting edge of technology, and are different. We propose to show that companies who practice continuous innovation and continuous improvements always tend to do better than those that just practice one.


Presenters:

Mahesh Chandra

Dr. Mahesh Chandra is an Associate Professor in the department of Business Computer Information Systems and Quantitative Methods. Dr. Chandra’s research interests include Quality Management, Applications of Artificial Intelligence in business and Innovation Management. He received his Doctor of Science degree in Operations Research from George Washington University, Washington DC. Dr. Chandra is a senior member of the American Society of Quality. Dr. Chandra was a member of Excelsior Award Board of Examiners for the year 1993-94.

James P. Neelankavil

James Neelankavil is a Professor of International Business at the Zarb School of Business of Hofstra University. He received his Ph.D., in International Business from the Stern School of Management of New York University.

His research interests are in the areas management strategy, innovation as it applies to management process, and cross-cultural management.


 

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