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Managing Data - a Role of Total Quality Management

Charity Callahan, Co-Owner
N-Star Import and Export LLC
Box 7187, Hackettstown NJ, 07840
import.export@n-star.org

Enterprise Information Management is a major undertaking for any organization. It has been a role traditionally played within the IT organization, however new trends are demonstrating that using concepts driven by the Quality community can ensure that data is available and integrated across the entire ERP landscape for any company – large or small. This paper will be providing some key concepts and examples of companies who have aligned their data strategy into a full Enterprise Information Management system and build a case as to why the Quality community needs to be actively involved and driving in the process.

Presenter:

Charity Callahanis an experienced small business co-owner and information technology professional combining technical expertise with business process knowledge to work together with project management skills to deliver an end to end solution:

• Co-Owner of International Company N-Star Import and Export LLC www.n-star.org
• Consulted with Corporations through their Total Quality Management improvement projects.
• Consulted with Corporations through their Global IT program management office
• SAP PLM, 4.7 and ERP 2004 PLM Config, testing, documentation and training.
• Analytical Chemistry and Food Science,
• Regulatory Compliance and Quality Management (Regional and International)
• Process and Project Management of new products introduction from marketing brief to supplier management.
• Re-engineering and/or Re-structuring Quality Strategies (Internal and External) and New Product Introduction initiatives.
• System integration and implementation consultant for small to medium size businesses.
• Managed and implemented a fully integrated web based e-commerce solution.
• Managed several websites and business infrastructure implementations.

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