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A Quick Start Guide to Strategic Planning

Mashantucket Pequot Tribal Nation
Naapu Division – COO Office, P.O. Box 3343, Mashantucket, CT 06338-3343

For some, Strategic Planning is a very intimidating term; there is much uncertainty as to where to begin or what to do. The purpose of this session is to explain the Strategic Planning process so that other departments/organizations can benefit from its use; Strategic Planning will help any organization become productive and focused on what is truly important in order to achieve excellence in whatever endeavor the department/organization is striving to achieve. This session includes details of a successful, quick-start method for developing and implementing a Strategic Plan.

The first steps in the Strategic Planning process include identifying a team and defining a process and timeline. These steps are followed by an assessment phase (both internal and external) during which quality tools are applied. After the assessment phase is completed, a mission and vision are developed (clearly defining the department’s/organization’s purpose). This is followed by the identification of high-level goals, strategies and actions.

As the Strategic Planning process begins to unfold, the team will realize that developing the plan is much easier than originally anticipated. This process helps team members to focus on the “vital few versus the trivial many”. Once the plan has been finalized, the team will refocus upon implementation and continuous improvement strategies.

Presenters:

Sandi Voogd, Director of Organizational Effectiveness and Development
• MS in Operations Management from Rensselaer Polytechnic Institute.
• Specialties are change management, business process improvement, strategic planning and executive coaching. Sandi is also a certified    Myers-Briggs Administrator.
• Sandi is also a professor with the National Graduate School specializing in Strategic Planning coursework
• Sandi’s expertise in lean business process management was gained at United Nuclear Industries Naval Products where she was the   Quality Engineering Manger and Black & Decker where she become a certified Kaizen (Japanese term for rapid improvement) facilitator.
• As Director of Global Quality at Black & Decker, Sandi was responsible for implementing business process systems at the corporate office   and in manufacturing plants located in Singapore, China, and Asheboro, North Carolina.
• She lives in Stonington where her passions are Kayaking, hiking, photography, reading and hanging out with her four legged furry friends.

Scott N. Crawford, Senior Organizational Development Specialist
• Scott holds a BS degree in Physical Education and several certifications including ASQ Certified Quality Improvement Associate (CQIA),   Franklin Covey (7 Habits of Highly Effective People), Myers Briggs Type Indicator, Achieve Global Leadership Training (Zenger-Miller) and   Sexual Harassment Awareness Training.
• Scott brings over 20 years of experience in numerous industries: Education; Corporate Training; Process Value Management; Healthcare;   Hospitality; and Foodservice.
• Scott specializes in building relationships and teambuilding, problem solving, process improvement, diversity, curriculum design,   leadership development, time management and individual and organizational change.
• Scott lives in Waterford, CT with his wife and son when they are not in Disney World. Other passions are fishing, golf and the Red Sox.

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