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NEQC CONFERENCE THE 56TH NORTH EAST QUALITY CONFERENCE
 
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Software Quality Planning - The Essential Elements

Tony Raymond, President
New Harbor Technical Management, LLC
855 Turnpike St., North Andover, MA 01845
tonyraymond@comcast.net



The quality plan if done well will focus the team and management on the whole picture by integrating the development lifecycle, the test process and the product/customer requirements within the framework of a quality assurance perspective. The presentation introduces the concept of quality planning and its relationship to the product/customer requirements, development lifecycle and the test process.

It starts with the key elements of a quality planning and its benefits to the delivery of a software product. Next it defines quality objectives and how to derive them from the product / customer requirements using a “just enough” balanced approach. It then introduces the concept and methods to validate the lifecycle and the process that will ensure the quality objectives are met.

The relationship of a quality plan to the test plan is discussed with details and example templates of each are presented.

The take away message is that the quality plan can tie it all together and sustain a quality assurance drive throughout a project.

Presenter:

Tony Raymond is a management consultant with two and a half decades of experience in the medical device industry as well as large corporate computing that includes enterprise storage environments. In that time Tony has lead efforts in Software and Hardware testing, Program Management, Quality Assurance, Platform integration, Customer Satisfaction, Supplier management and Software development.

Through this experience and professional associations and credentialing he has become a subject matter expert in the testing and delivery of products. Presently, He is the founder and president of New Harbor Technical Management an independent consulting firm. He works with organizations so that they may improve the productivity and performance of their software process, especially the testing and quality assurance activities.


 

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