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Transitioning to ISO 9001:2008 & Improving your QMS

This interactive seminar helps participants learn the expected changes to the ISO 9001 and 9004 standards and their emphasis to Business Performance Excellence.

The seminar covers:

Changes in ISO 9001:2008 Uses of Business performance tools and techniques like Six Sigma,     SPC, PDCA for realizing competitive advantage with a focus on     profitability maximization How to roll in management reviews, internal audits, and the     corrective/preventive action into the Business Process for the best     results. How to Implement Changes How to systematically manage the process metrics and transform     their ISO compliance into business performance excellence. How to integrate the process and functional performance and     evaluate by scorecards and statistical methods/tools to accomplish     business excellence.

Instructor, Baskar Kotte, President of Quality Systems Enhancement. Mr. Kotte is an original and active member of US TAG TC 176 (a technical committee that originally developed ISO 9000 family of quality standards) and US TAG 207(a technical advisory group that developed the ISO 14000 family of environmental standards). Mr. Kotte also participated and provided input to the development of the current ISO 9000: 2000 family of revised standards and ISO 14000:2004 family of revised standards. Next, Mr Kotte is developing ISO 10019:2005 (Guidelines for the selection of quality management system consultants and use of their services). Currently, Mr. Kotte is the US delegate to develop ISO 10004 standards for monitoring and measuring customer satisfaction.

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