7:30 - 8:00

 REGISTRATION - REFRESHMENTS - EXHIBIT HALL

 8:00 – 8:50

 KEYNOTE SPEAKER – Forrest W. Breyfogle III, ASQ Fellow, Founder and CEO Smarter Solutions, Inc. 
 TOPIC: Why Go Beyond Lean Six Sigma and the Balanced Scorecard?

 8:50- 9:00

 BREAK - EXHIBIT HALL

 Track

TRACK 1

Lean Six Sigma

TRACK 2

Tools

TRACK 3

Software

TRACK 4

Special

9:10- 10:10

11A Alexis Goncalves, Business Innovation Consultant; Georgetown University CIED Program

Innovation Hardwired:  A Model to Drive World Class Transformation

12A Rob Michaels, Sr. Supply Chain Project Manager; Phillips Healthcare

Supply Chain Metrics for World Class Enterprise

13A Thomas M. Cagley, Vice President; David Consulting Group

One Size Fits….. Someone Other Than Me

(on selecting an engineering model for your organization)

14A Paula Esty, Sr. Environmental Systems Specialist; Capaccio Environmental Engineering Inc.

OHSAS 18001:2007 Revision – What Has Changed?

 10:20-11:20

11B Evan Miller, President; Hertzler Systems

Key Technology Drivers of Best-in-Class Quality –A Research Report and analysis

12B Tom Albrecht, VP Business Development; Hertzler Systems

Building Real-Time Quality Dashboards

13B Tony Raymond, President; New Harbor SQA, LLC

Software Metrics are Not Just about Bugs!

14B Joe Azary, President; Azary Technologies, LLC

Outsourcing in the Medical Device Industry

11:30-12:30

11C Kay Kendall, Director & Master Balck Belt; Sun Microsystems, Inc.

“Is it Time to “Reboot” Your Lean Sigma Initiative?”

12C Jim Whitman, Sr. Consultant; Quality & Productivirty Solutions, Inc.

Focus Your Organization on Strategy for driving right improvements

13C Dmitri Yakovlev, Director of Client Services; qaSignature Inc.

Incorporating VM Technology into Automated Testing Infrastructure

14C Sandy Liebesman, President; Sandford Quality Consulting, LLC

Risk Management: Essential in Today’s Global Economy

 12:30- 2:10

  LUNCH & KEYNOTE SPEAKER:  Daniela Garcia –Area Director of Quality & Productivity, Ritz-Carlton Hotels 
TOPIC:  Performance Excellence Journey at Ritz Carlton; Malcolm Baldrige Award Winner Corporation

 2:20 - 3:20

11D Lou Johnson, Sr. Technical Training Specialist; Minitab, Inc.

Workshop:  Robust Design Experiments to Reduce Process Variation

12D Dr. Eli Baron, Project Manager, Supply Chain; Phillips Healthcare

Monte Carlo Simulation Using Crystal Ball

13D Marc Rene, Director; Major Insurance Company

A Roadmap Transforming into Security Tester

14D Jim Toney, Project Manager; ICF International & Rodica Sandor-Scoma, Clinical Administrative Director; IMSVA Mt. Vernon Hospital

Emerging Aviation Safety Management Systems – Adaptable to Healthcare?

 3:30 -5:00
Interactive Workshops

11E Sean Anzuoni, President; Quantum Leap Engineering Inc.

Workshop- Mapping to reduce Waste

12E Jack Meagher, Manufacturing Excellence Coordinator; New Hampshire Ball Bearings

A Serious (and not so serious) Review of Statistical Tools and Analysis

13E Sanjay Patel, Managing Director; Perpetuating Technologies, LLC

Deploying ISO System with Six Sigma concepts in Software Organizations

14E  Angelo Scangas, President; Quality Support Group, Inc.

Improving ISO 13485 Management System

 6:00 - 8:30

 RECEPTION, ENTERTAINMENT, DINNER, AWARDS, AND $2000 worth of  PRIZES:  

7:30 - 8:00

 REFRESHMENTS - EXHIBIT HALL

 8:00 – 8:50

 KEYNOTE SPEAKER –  Mr. Michael Fanning, President, MML Investor Services & COO - US Insurance, MassMutual Financial 
 TOPIC: Customer Focused Continuous Improvement Journey using People and Processes

 8:50- 9:00

 BREAK - EXHIBIT HALL

 Track

TRACK 1

Management Systems

TRACK 2

People

TRACK 3

Software

TRACK 4

Reliability

9:10- 10:10

21A Baskar Kotte, President; Quality Systems Enhancements

ISO 9001:2008 – Changes

22A Dick Shainin, President; Shainin LLC

Methods Vs Leadership; Which matters Most?

23A Joseph Raynus, Founder, Principal Consultant; ShareDynamics Inc.

Metrics, Measures, and KPI’s Definition with Goal-Question-Metric Methodology

24A  Nihar Senapati, Sr. Reliability Engineer; GE Healthcare

Delivering a Compliant and Risk Focused DFR (Design for Reliability) Program for Medical Devices

 10:20-11:20

21B Helen Van Diver, Sr. Quality Assurance Tech.; Plug Power Inc.

Workshop - A Practical Approach to User Friendly Documentation

22B Jay Patel, President; Quality & Productivity Solutions, Inc.

Changing Roles of Quality Professionals in the Next Decade

23B Robin Goldsmith, President; Go Pro Management, Inc.

Testing the Untestable

(on testability of requirements & design)

24B Philip Bedard, Sr. Principal Engineer; Raytheon

An Improved Approach to Fault Detection / Fault Isolation (FDFI) Verification

11:30-12:30

21C George Zeliger,Env. Engineer/Statstician; Mass DEP

 Crucial Role of Optimization in Statistical Control of Technological Processes

22C Gabriele Crognale, Owner; MCG Associates

Reducing Greenhouse Gas Emissions: Saving Some Green and Getting Ahead  

23C Marina Gil-Santamaria, OTN’s Testing/QA Center Community Mgr; Oracle

How to Keep and Motivate Your QA Team Without Increasing Your Budget

24C Aaron C. DerMarderosian Jr.,Sr. Electrical Engineer; Raytheon &

Kenneth Rispoli, Engineer; Raytheon

Power Supply Reliability – COTS Component Integration, Lessons Learned

 12:30- 2:10

  LUNCH & KEYNOTE SPEAKER:  Chris Bujak, Global Director, Air Products  
 TOPIC:  True Transformation: What Does It Deliver? What Does It Demand?

 2:20 - 3:20

21D Sherry Gordon, President; Value Chain Group

Leveraging Supplier Value Through Performance Evaluation

22D Wally Hauck, Owner; Supertraining Inc.

Quality or Performance Appraisals – Choose one

23D Suvajit Gupta, Managing Consultant; Cigital

Assuring Reliability and Security During Software Development

24D Mike Flanagan, Reliability Engineer; Raytheon, James Perreira & Pam Winters; Raytheon

Planned Availability Maintenance Concepts

 3:30 -5:00

Interactive Workshops

21E Michael Seeger, President; Optimal Business Solutions

Business Process Management Workshop

22E David Levy, Principal Consultant; Levy Quality Consulting, LLC & Aimee Seigler, Global Compliance Manager; Benchmark Electronics

Common Sense:  Does it Exist?

23E Steve Rakitin, President; Software Quality Consulting Inc.

Improving Software Reliability

24E  Kevin Donaldson, President; Engineered Materials, Inc. & Joe Spitz, Liberty Packaging Inc.

New European Legislation, Asian Pollution Levels – How Packaging Can Increase Electronic Reliability in the Face of These Challenges